Terms of Service
Open beta terms: 25 October 2026. General terms: July 2026.
Open beta
AltoDocs is in open beta. While the beta runs, AltoDocs is free to use: no payment card is required, there is no trial period and nothing is charged automatically. The only subscription offered during the beta is the optional AI & MCP seat described below; we do not sell other new subscriptions or paid services during the beta.
AI & MCP seats. An AI & MCP seat gives one named person the AI panel and the MCP connector for AI applications such as Claude, ChatGPT and Codex. AltoDocs does not supply the AI model: the AI panel runs on your own AI provider key, and your provider bills its use to you directly under its own terms. Seats are bought per user by an organisation owner for business use, under the business subscription terms, version 2026-10-12-business-v1, and are assigned by the organisation’s owners and admins. A seat may not be shared between people; AI may be used on up to two devices and two connected AI applications at a time.
During the beta, each organisation can assign the number of editing seats shown in the product. Features may be added, changed or removed as we develop AltoDocs, and the service may occasionally be unavailable. The general terms below apply to beta use, including the engineering disclaimer in section 9.
Before the free beta ends or paid plans are introduced, we will give at least 60 days’ notice by email and in the product. Paid plans apply only if you choose to accept them. Your documents remain yours, and you can export them at any time, including after the beta.
Existing subscriptions
Subscriptions purchased before the open beta continue under the terms accepted at purchase: the business subscription terms, version 2026-10-12-business-v1, or the paid subscription terms, version 2026-10-12. You can cancel future renewals in Subscription. Rights to withdraw, obtain a refund or seek a remedy under an earlier contract or mandatory law remain unaffected. If you have a withdrawal right, contact us at contact@altodocs.io to give notice and receive a confirmation.
Your contracting party is AltoDocs ApS, CVR 46738276, VAT DK46738276, Vennemindevej 18, st. tv., c/o Kunt Alp Celebi, 2100 København Ø, Denmark. Contact contact@altodocs.io for billing, invoices, complaints or support.
Engineering use notice — 25 October 2026
Software can contain errors. Every result must be checked before project use. AltoDocs is software assistance, not a professional engineering service. It does not act as your structural engineer, designer, independent checker or certifier, and does not approve a design or guarantee compliance with a standard, national annex, regulation or project requirement.
This warning covers all calculations and outputs, including MathCanvas, spreadsheets, drawings, Python code and package results, AI responses, API and MCP output, public demonstrations, examples, templates, imported information and exports. Examples and sample values are illustrative and are not complete or approved project designs.
Before any design, construction, submission or other project use, the responsible, suitably qualified structural engineer must independently verify the inputs, units, assumptions, formulas, boundary conditions, material properties, applicable standards and their versions, results, and the completeness and suitability of the final deliverable. A completed calculation, successful code run, AI response or displayed pass indicator is not independent checking or engineering approval. Users are responsible for their engineering decisions, required professional checks, approvals and use of their work.
The free beta, demonstrations and examples may contain bugs, omissions or outdated information. They carry no guarantee of error-free operation, accurate or complete results, or suitability for a particular project, subject to applicable mandatory rights and any express commitments in your agreement. Keep independent copies of important work and check exports before issuing them.
This notice explains the verification requirement in section 9. It does not replace an existing accepted contract or retrospectively add liability exclusions. The applicable agreement and mandatory law determine any exclusion or limitation of liability.
1. Agreement
By creating an account or using AltoDocs, you agree to these terms. If you don't agree, please don't use the service.
2. Service Description
AltoDocs is a computational document editor for engineers. You can create, edit, collaborate on, and export engineering calculations and documentation.
3. Account Responsibilities
- Provide accurate registration information
- Keep your password confidential
- Notify us immediately of any unauthorized access
- You are responsible for all activity under your account
4. Your Content & Intellectual Property
You retain full ownership of all documents and calculations you create.We do not claim any intellectual property rights over your content. You grant us a limited license solely to host, store, and display your content to provide the service.
5. AI Features
AltoDocs offers optional AI assistance powered by third-party AI providers. By using an AI feature you understand and agree that:
- AI runs on an API key you provide yourself. Your prompt and any content or images you include are sent, under your own account, to the third-party AI provider you connect, which processes the data under its own terms and data location. See our Privacy Policy, section 5.
- You are responsible for what you submit. Do not enter personal data of other people, or confidential third-party information, into AI features without a lawful basis to do so.
- AI output is generated automatically, may be incorrect or incomplete, and must be independently verified before use (see section 9).
- AI features are optional; you can use AltoDocs fully without them.
6. Acceptable Use
You agree not to:
- Share account credentials with others
- Attempt to access, probe, or hack systems or data
- Use the service for illegal or harmful purposes
- Interfere with or disrupt the service
- Violate any applicable laws or regulations
7. Third-Party Services
The service relies on third-party providers (for hosting, storage, analytics, email and AI) listed in our Privacy Policy. Your use of AI features is also subject to those providers' terms. We are not responsible for third-party services beyond our role as described in the Privacy Policy.
8. Service Availability
We strive for high availability but cannot guarantee uninterrupted service. Planned maintenance will be announced in advance when possible. We may modify or discontinue features with reasonable notice.
9. Engineering Disclaimer & Limitation of Liability
Important: AltoDocs is a tool to assist your engineering work. All calculations and outputs must be independently verified by qualified professionals. To the maximum extent permitted by law, we are not liable for engineering decisions, structural failures, or any damages arising from reliance on AltoDocs outputs.
To the maximum extent permitted by law, AltoDocs' liability is limited to the amount you paid for the service in the 12 months preceding any claim. Nothing in these terms excludes or limits liability or rights that cannot lawfully be excluded or limited, including mandatory consumer rights.
10. Indemnification
You agree to indemnify AltoDocs against any claims, damages, or expenses arising from your use of the service or violation of these terms.
11. Termination
You may delete your account at any time. We may suspend or terminate accounts that violate these terms or pose security risks, with notice when practicable.
12. Governing Law
These terms are governed by the laws of Denmark. Disputes shall be resolved in the courts of Copenhagen, Denmark.
13. Changes to Terms
We may update these terms with 30 days notice. Continued use after changes constitutes acceptance of the new terms.
14. Contact
Questions about these terms? Email contact@altodocs.io